> ## Documentation Index
> Fetch the complete documentation index at: https://www.canva.dev/docs/print-partnerships/llms.txt
> Use this file to discover all available pages before exploring further.

# Restore a user

Partners can restore a [deleted user](https://www.canva.dev/docs/print-partnerships/rest-api/delete-a-user/) within 14 days of deleting them. After 14 days, Canva deletes the user permanently.

When a partner restores a deleted user, Canva recovers the designs, artworks, media uploads, and all other information related to the user.

## Request

### Method

POST

### Endpoint

```bash
https://api.canva.com/_tpi/partnership/<partnerId>/users/<externalUserId>/undelete
```

### Headers

| Header          | Description                                                                                                                    |
| --------------- | ------------------------------------------------------------------------------------------------------------------------------ |
| `Authorization` | An integration's [Artwork API secret](https://www.canva.dev/docs/print-partnerships/concepts/credentials/#artwork-api-secret). |

### Path parameters

| Parameter        | Type   | Required | Description                                                                                                    |
| ---------------- | ------ | :------: | -------------------------------------------------------------------------------------------------------------- |
| `partnerId`      | string |    Yes   | An integration's [partner ID](https://www.canva.dev/docs/print-partnerships/concepts/credentials/#partner-id). |
| `externalUserId` | string |    Yes   | The user ID in the partner's backend system. This is the user ID used when generating the autoAuthToken.       |

### Body

The request body is empty.

## Response

### 200 - Success

The response when Canva successfully restores a deleted user.

### 401 - Unauthorized

The response when Canva doesn't recognize a partner ID or an Artwork API secret.

### 403 - Forbidden

The response when the user ID belongs to an active user or a permanently deleted user.

### 404 - Not Found

The response when Canva doesn't recognize a user ID.

## Example

```text
curl -XPOST -H 'Authorization: <artwork_api_secret>' 'https://api.canva.com/_tpi/partnership/<partnerId>/users/<externalUserId>/undelete'
```